Refund Policy

At Heart of Caregiving Academy, LLC, we understand that life circumstances can change. The following policy outlines the terms and conditions under which students may cancel their enrollment and request a tuition refund.

Cancellation and Refund Terms

Students may cancel their enrollment within 72 hours of enrolling in a course. Refunds for the refundable portion of tuition (excluding the registration fee) will be issued as follows:

Cancellation within 72 hours of enrollment:

100% of the refundable tuition will be returned (excluding the non-refundable registration fee).

Cancellation after the first class session but before the second:

50% of the refundable tuition will be returned (excluding the non-refundable registration fee).

Cancellation after the second class session but before the third:

25% of the refundable tuition will be returned (excluding the non-refundable registration fee).

Cancellation after the third class session has begun:

No refunds will be issued.

Refund Request Process

All refund requests must be submitted in writing to the Director of the Academy and must include the student’s name, course enrolled, and date of enrollment. Approved refunds will be processed within 30 business days from the date the written request is received and in the form of a check.

Attendance Policy 

Attendance is required to receive a certificate of completion for each program in which a student is enrolled. Students must be present for all scheduled hours of the Home Care Aide Training Program and/or the Caregiver Medication Safety Program to earn their certificate. Attendance is mandatory for every scheduled class session, without exception.

One excused absence may be permitted with prior approval from the instructor and must be made up within 7 days.

Unexcused absences or failure to complete required hours may result in dismissal from the program.

Tardiness of more than 15 minutes may be counted as an absence.

Students must sign in and out daily for attendance tracking.

Registration Fee

A non-refundable $100 registration fee is required to secure a student’s seat in any course. This fee is due at the time of enrollment and is not eligible for refund under any circumstances.

Tuition & Fee Schedule

Item	Amount	Refundable?
Registration Fee	$100	Non-refundable
Home Care Aide Training Program	$500	Yes (per refund policy)
Home Care Aide Program & Medication Safety Training	$550	Yes (per refund policy)
Caregiver Medication Safety Training (If taken separately)	$100	Yes (per refund policy)

Tuition Payment

The full balance of tuition must be paid prior to the first day of class.